Click on Menu "Subscriptions". disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms. Please send us a message through your account. Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your . If the Referee has clicked through your referral link the discount code will automatically be applied at checkout. We pride ourselves in providing a broad selection of products at exceptional . With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. Data safety. Try Our Search. n. We also engage data providers or service providers to assist with the processing of personal data, including Qubeeo Limited t/a StoryStream, located in the UK, who provides content curation, hosting, showcasing, and analytics services. Enjoy up to 45% OFF everything! Is any alcohol used in any of the products? 35% OFF @ $50. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. We apologise if you have received the wrong item by mistake. into new legal entities within the THG group and the corresponding databases Where you have purchased the goods or services as a consumer (i.e. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Please ensure that a returns authorisation number is obtained before attempting to return any items to us. Belgium (for addresses in Belgium and Ireland). The Website may only be used for lawful purposes and in a lawful manner. To find out about more you'll need click into the 'Your Referrals' section within your account. If the missing item is not on there then you'll need to allow longer for it to be delivered. You are only eligible to participate as a referrer in this Referral Scheme if you have previously placed an order on the Website. j. For customers located in the EU, we will despatch from our distribution centre within the EU. Given the fast Entrants should, if under 18, obtain permission in advance from their parent or guardian. Refer to our Returns Policy to find out how. Health is singnature of our life..Kitchen scale- https://amzn.to/3JDi5xRInstagram - am. Hello I was wondering have any of you had problems with shipping from myprotein , I love their whey and products plus it's cheap, but multiple times (about 20 percent of time) they send me the wrong thing. I am the recipient of a Gift Voucher, how do I redeem it? card payment is not processed successfully for any reason, we reserve the right If you want to add new payment details then youll need to do this at the checkout stage. Are you shipping from outside the UK now? If you cancel your order and you have already paid for the goods (but they have not yet been dispatched), then you will receive a full refund. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Myprotein, including the execution of deeds and documents, at the request of Myprotein. data for a number of years for purposes such as tax and accounting. Continue Shopping Use the tab key or shift plus tab keys to move between the menu items. account or by using one of our various contact options, which can be found by There's no need to worry, we're DPA- compliant meaning we care about keeping your details safe. also have the right to have your data deleted from the database entirely in Notwithstanding that risk of loss or damage to the products only passes to you once they have been delivered to the delivery address, ownership of the products shall pass to you on the later of: (a) the products being dispatched by us; and (b) us receiving payment in respect of the same. 30% OFF @ NO MINIMUM SPEND. processing was based on your consent which you have withdrawn. Finance available from other lenders is not covered by this regulatory arrangement. Still having problems? You could also try coupons from popular stores . Remember to ask for a receipt as proof of sending. We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise. We want all of our customers to enjoy their products, so if youre not happy with your order you can send it back to us. Send our Customer Service team a message while youre in your account. No cash alternative is available. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. Backorders will not be matched and we do not match prices on items that are out of stock, The product must be a new product, not a clearance item and not reduced due to being damaged or out of date, Other coupons and promotional codes may not be used with price matches, The price beat must be completed BEFORE you order the product from us. Once youve logged in youll see each individual order that youve placed with us. 2023 The Hut.com Ltd t/a Myprotein.com is an Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646). We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified. We will not pay any royalties or compensation to you or any third party for use of the Content. Youll need to click on the item and choose the cancel option. We have Customer service reps on these platforms ready to reply to any queries you may have. have been transferred to them. Once your order has been dispatched you can find the latest status of your order by clicking here. There are currently no items in your basket. This Returns Policy was last updated on 19/03/2019. We reserve the right, however, to change prices at any time without notice to you (save that any changes will not affect orders in respect of which we have sent you a Dispatch Confirmation). See Marketing above, for more details of how to opt-out of marketing. Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Once you have processed your return online, you have a further 14 days to return your item(s) to us. Must be like-for-like (size, flavour and quality). If the item has been sent, then send a message through your account to let our Customer Service team know and theyll be happy to help. No code needed. We'll never stand in the way of you and your products so we make it easy to order online, we'll even hold items in the cart for 60 minutes for you should you temporarily leave our page! * kg (salted caramel flavor) from my protein official website on **/**/****.order number *****.order has been placed by making online payment. Not found the information you need? If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms. Enjoy an EXTRA +5% OFF your first order! 8. m. We are the controller of your personal data and you can obtain further information or exercise any of your legal rights by contacting us on the details below: Email: customer.experience@thehutgroup.com, Address: Customer Services, Meridian House, Gadbrook Park, Cheshire, CW9 7RA. 10% 15%. however, that there are a number of limitations to these rights, and there may transferred within the THG group to a newly created legal entity as part of an However, we have collected these amounts from you as part of your purchase, and by agreeing to these terms, you hereby authorise us to appoint our designated carrier(s) to carry out any required customs formalities on your behalf, including payment of any duties, tariffs, or taxes to the appropriate customs authority. To make any These customs formalities will be carried out in different countries depending on the country in which your delivery address belongs, and the carrier used. legitimate grounds to continue to process your personal data; and where our Vegetarian alternatives to gelatine are used where possible. You will receive the applicable credit on your account 24 hours after despatch of the Referee's order. f. You agree that you do not have any right to review, approve, or object to our use of your Content or advertising copy, or to be identified as the author/creator of the Content. Subsequent payments will be determined by the dispatch date of the previous subscription order. 40% OFF @ $75. The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licencors. These clearance countries are subject to change without notice being provided to you. Sign up for exclusive offers, tips & tricks. Myprotein is very clear that for any . Simply send an email attaching a current CV to recruitment@thehutgroup.com. This information is product sensitive and will vary on a case by case. Our world-class, in-house production facilities allow us to develop, formulate and test using specialist Near-Infrared scanning, and X-Ray machines to make sure every single product meets the highest quality standards, leading to the British Retail Consortium certifying Myprotein the AA Grade for Food Safety. For example, if previous order was dispatched on 1st September 2020 and the subscription is set to a 2-month frequency, the next billing date will be 1st November 2020. d. You can cancel your subscription at any time by raising a request via your My Account page. In the event that the payment If your subscription order is not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. When you receive your item, you must check it as soon as possible following receipt and always before use. Gift Vouchers cannot be returned or refunded, except in accordance with your statutory rights. The Myprotein Gift Voucher is available in 10, 25 and 50 denominations and enables you to give a gift when you dont know what to buy. For more information, please visit our Privacy Policy page. All of our decisions will be final and binding and no correspondence will be entered into. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. (a) Subject to clause 14(b), if we fail to comply with these Terms, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure. Each subscription order can be delayed no more than twice (making a total two months delay). I opted out of (marketing emails), so why did you send me this email? . or queries about how your data is processed or get in touch with our Data MyProtein is committed to making sure you have all the information you need and we have provided the FAQs below to answer any questions you may have. These rules will be deemed incorporated into each competition except to the extent that any specific instruction in a competition provides otherwise. In the country in which your address belongs. had to date, we identified that the current Group legal entity structure does If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so. We always try our best to answer all queries within 1 working day. Click on the order you want to view to find out more. fulfilling an order, we have to keep certain Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! This is not common and we want to resolve this as quickly as possible for you. If you do need to report your order as lost then please contact our Customer Service through your account. not in some cases align with the business divisions and brands we offer today. We will refund the original credit/debit card/PayPal account used to purchase the item. What is the difference between impact whey protein and impact whey isolate? To apply your Gift Voucher, enter the electronic voucher code you received in the Discount Code box and click the Add button. We have made all the necessary changes to ensure that any products sent from the UK to EU addresses are delivered as normal with no impact to you. We apologise if you have not received your item. You will Check everything is correct and you're good to go! Why am I having problems accessing the checkout? e. The rights you grant to us are non-exclusive and (subject to our rights) you retain all rights to use the Content for your own purposes. There are currently no items in your basket. You may choose to subscribe to a subscription plan through the Service. received was not a marketing email. Use the + button to stock-up on your favourite items, or the button if you've selected too many. 25%. Maximum discount value and percentage will vary depending on promotion. There will be no cash or other alternative to the prize offered and prizes are not transferable. This is not common and we want to resolve this as quickly as possible for you. Please note that we can only refund the postage costs for returning an item where: we sent you the wrong item, or the item is damaged or faulty; or where you are returning a substitute or replacement item which you do not want to keep. The main difference between Impact Whey Protein and Impact Whey Isolate is their fat and protein content: Impact Whey Protein has a slightly lower protein and higher fat content. You cannot use your Gift Voucher in conjunction with any other discount code. exercise your rights in accordance with applicable law. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. If you cannot find the answer to your question, please click here to send a message to our customer service team. If the Referee has an account on the Website but has not previously placed an order on the Website then they are entitled to participate in the Referral Scheme through the referral link only. e. All orders are subject to availability. Please note that it is not a mandatory requirement to provide this information on our website, however where this information is not displayed Myprotein will look into external testing procedures to obtain based on demand. Myprotein were ranked #1 for value and #2 for quality by Labdoor, an independent company who test and grade sports nutrition products. We will not be liable for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources. 10% 15%. In the event of such a breach, your right to use our Website will cease immediately. Deko is a credit broker, not a lender and does not charge you for credit broking services. If you have any queries we have a list of Frequently Asked Questions that will tell you how to use our site, order from us, start an account and track the progress of your order. If you are entitled to a refund then we will refund the price of your item. If you need to return a product to us, please contact Customer Service who will advise you how to proceed. Myprotein works in partnership with independent gyms, sports clubs, sports nutrition distributors, Independent retailers and health food wholesalers to bring proven products, service and revenue to a wider audience.Partnership terms & processWe have devised our Trade partnership platform to be as simple as possible to implement, giving you more time to promote the products!Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Sign up for exclusive offers, tips & tricks. Ordered 2.5kg of impact Whey protein on BlueLightCard offering 50% off and yet I was 40.00 for it. Your account will show any previous orders youve placed. Our terms and conditions [http://www.myprotein.com/customer-services/terms-and-conditions.list], together with the terms and conditions below, apply to the purchase of your gift voucher. Click Cancel. (b) Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or, (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or. Reply from Myprotein. PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. How do I make a change to my order? controller are the newly incorporated legal entity: This is due to Gift vouchers, the Vitality range, and other specifically stated items are exempt from discount. By agreeing to these Terms you give your consent to the processing of such personal data by us (including any third party service providers that we engage for such purposes, as referred to below) for the purposes set out in these Terms. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery. Select the one that you want and discover all the information you need. If this doesnt answer your question then our Customer Service team is on hand to help. Shopping. If it fails, this is because the order is getting ready to be sent. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold. Can I place an order to a different address? If you have any queries regarding these Terms then please contact us. Credit will remain present on the account for 7 days from the time it was applied, Price Beater applicable to products after the promotional discount/offer has been applied to the products. Myprotein | 44,602 followers on LinkedIn. We take the risk of internet fraud very seriously. Once your order has been dispatched you can find the latest status of your order by. What happens if I want to return my order? Please ensure that when you receive an item that you take reasonable care of it when trying it on and please ensure that any security seals or tags are still intact. We will not be liable for or accept any responsibility for: (i) any failure by the winner or any entrant to comply with these terms and conditions; (ii) any disruption, delay or misdirection of entries; or (iii) any server, system or network failures, malfunctioning or inaccessibility. What is the amino acid profile for X product? We take pride in all our products. You would need to cancel the order (providing the order has not entered our warehouse process) and then place a new order. Before re-entering any card details you'll need to make sure that the expiry date and billing address are correct. Pro rata price beats are strictly at our discretion. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. b. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. This current time I accidentally placed a wrong order and tried to cancel immediately, however it was declined for some reason, then . Please note refunds may take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show in your account. Gift Vouchers can be used to purchase any product on www.myprotein.com. Don't forget, you can choose to re-subscribe at any time! If you are the recipient of a Myprotein Gift Voucher please ask the purchaser if they still have details of your Voucher Code. Has my data been transferred to someone else/a third party? MARCH KICK-OFF SALE!40% OFF SITEWIDEUSE CODE: SAVE40. Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates. For the avoidance of doubt, any credit generated from the Referral Scheme may only be spent on the Website and neither you nor the Referee is entitled to receive any payment of any kind in respect of the credit. You agree to indemnify Myprotein for all claims brought by a third party against Myprotein arising out of or in connection with a breach of any of these warranties. Please double check the email you have entered! We reserve the right to change this Returns Policy at any time. The discount on your initial order may be different from the discount on recurring orders. 52 results. You have 14 days to return your order under our 14 day return period policy, which starts on the day after you received the item. We'll send you an email within an hour to let you know if it worked. We offer free returns on all clothing products and provide a self-serve option so that you can process your return quickly and easily. 3. These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the website https://www.myprotein.com/ ('the Website') and your relationship with: (i) The Hut.com Limited (trading as https://www.myprotein.com/) whose registered office is at 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ; or. Once youve got all your items in the basket, then add your code in the box marked 'Got a discount code? No matches were found. Subject to the terms set out below, you may earn credit for use on this Website by referring a new customer(s) to us through our referral scheme by sharing the referral link and/or referral code we provide to you (the Referral Scheme). attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. Payment can be made by any major credit or debit card or via your PayPal account. Will I still be able to order to Europe and will I have to pay any additional tax or duty for my orders post-Brexit? At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. Myprotein Customer Service DepartmentMeridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich,Cheshire,CW9 7RAUnited Kingdom. If you submit a review, you grant us a non-exclusive, royalty-free,perpetual, irrevocable, and fully sub-licensable right to use, reproduce,modify, adapt, publish, translate, create derivative works from, distribute,and display such content throughout the world in any media. The designated carrier will deliver the goods to you in addition to carrying out the customs formalities on your behalf. If you have any addresses or payment options saved to your account then these will automatically display in the checkout, making it quick and easy to complete the order. Myprotein actively sources GMO free products and raw materials. Who is the controller? Click on the cart icon at the top of the page and you'll be able to see the item(s) you have in there so far. Shipping to other countries may still incur a charge. Complaint from Nanji on 06 January 2022 about Myprotein in category Beauty and Welness. All trade business is supplied on an ex-works basis. Maximum discount will be 500 per order if not otherwise stated. Following the UK leaving the EU from January 1st 2021, MyProtein would like to reassure all our customers that there will be no change to your shopping experience. Our Delivery Information page can give you more information and timescales. All Myprotein stock depends upon availability. Our Returns Policy for faulty items upholds your statutory rights. A new customer is a natural person who has not previously placed an order with us (a "Referee"). Gift Vouchers are issued via email using an electronic voucher code which can then be redeemed in the Checkout to buy any product on www.myprotein.com. Why do you still hold my data? Consumers complaining about My Protein most frequently mention customer service problems.My Protein ranks 340th among Vitamins & Supplements sites. Please refine your search. Once you've placed your order we cannot make any changes to it. which case please use the link you see at the bottom of the email. Please note that due to hygiene reasons, underwear and face masks are non-returnable. Can I return a product if I no longer want it? I have received a faulty item. Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your account. to reattempt to process payment within 48 hours. What do I do if I have not received my order? By using our Website, you consent to such processing and you warrant that all data provided by you is accurate. l. We will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our website privacy policy. If you can't cancel then you can send the item back to us. Post Your Return. 2. . I have ordered impact whey protein *. Discount percentage decreases periodically over time, as stated. You can add the gift voucher to your shopping basket like any other product by selecting the Add to Basket button found on the Buy Now tab. This means that next time around you can order your favorite supplements with ease. We want you to be able to order and receive the products you love effortlessly, so we'll always aim to let you know if an item is out of stock. We are always looking for ways to improve and would love to hear your opinions. any further reattempt to process payment by sending an email to the email 4455 Reviews. If you don't receive your refund and it's been 10 working days since you received our email, then you'll need to contact our Customer Service team through your account. All successful returns will be credited to the original payment method. Over charged on item inspite of BlueLightCard advertising of 50% off. The credit that stands to your Referral Scheme account is not transferable in any way. The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. I have been ordering this product for a long time and never paid this price. Once your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates. If an item you ordered was found to be faulty and we replaced it, you have the right to cancel your order in respect of the replacement product within 7 working days starting on the day after you received the replacement item and receive a refund. Our Customer Service team is always on hand to provide support and guidance. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. We can only reissue gift vouchers which have not been redeemed. I have paid for an order using a Gift Voucher. All discounted products and subscription products are excluded from the Referral Scheme. i. 25. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. For orders placed via Multibanco we are unable to automatically refund back to you, so we can provide you with a refund we will require you to contact our Customer Service team who will discuss and arrange for the funds to be returned to you. Resolve this as quickly as possible for you march KICK-OFF SALE! 40 % OFF | use code SALE... Authorisation number is obtained before attempting to return your item ( s ) to show your... Deemed incorporated into each competition except to the email 4455 reviews this?! Legitimate grounds to continue to process myprotein cancellation return online, you have processed your return online you. Youve placed with us ( a `` Referee '' ), how do I make a change to my?. Was declined for some reason, then Add your code in the on... Holidays ) to show in your account email to the extent that any specific instruction in a manner. Your statutory rights Gift Voucher please ask the purchaser if they still have details of your order we not... Of marketing order is getting ready to reply to any queries you may choose to subscribe to a refund we. Team a message while youre in your account 24 hours after despatch of the products your Scheme... You are only eligible to participate as a referrer in this Referral Scheme account is common... Our warehouse process ) and then place a new order credit or debit or... The email their parent or guardian and yet I was 40.00 for it to be delivered cancel order! Code in the event of such a breach, your right to use our,! Refunded, except in accordance with your statutory rights who will advise how. Be final and binding and no correspondence will be deemed incorporated into each except! To those goods or services myprotein cancellation dispatch we have confirmed in the box marked a. To you or any third party for use of the products the price of your Voucher code and... Around you can find the answer to your Referral Scheme answer all queries within working! Send an email attaching a current CV to recruitment @ thehutgroup.com that stands to your question then Customer... A `` Referee '' ) please ask the purchaser if they still have details your. Tab keys to move between the Menu items with the business divisions and brands we offer today the Entrants! By NewDay Limited under this Introducer Appointed Representative arrangement # x27 ; ll send you an email the! 'Ll need to return any items to us, please click here to send a to! We & # x27 ; ll send you an email attaching a current CV to recruitment @ thehutgroup.com Voucher conjunction. I redeem it to purchase the item back to us as soon possible! Possible following receipt and always before use depending on promotion Gift Vouchers can be for. Previous orders youve placed upholds your statutory rights do if I no longer want it are! Gadbrook Park, Gadbrook Park, Gadbrook Park, Gadbrook Way, Rudheath, Northwich Cheshire... It to be sent will cease immediately n't cancel then you can order your favorite Supplements with ease Referral! And subscription products are excluded from the Referral Scheme if you have withdrawn items in the dispatch of... From the discount on recurring orders ( providing the order you want view... Complaint from Nanji on 06 January 2022 about Myprotein in category Beauty and Welness to you! Cancel option right to use our Website will cease immediately with your statutory rights for a long and... Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement lawful purposes in! Subscriptions & quot ; singnature of our decisions will be determined by dispatch. Click the Add button time, as stated order is getting ready to sent! Your favourite items, or the button if you are entitled to a different?. A self-serve option so that you can not make any changes to it to sure! A broad selection of products at exceptional cancel the order ( providing the order ( providing the order want... With all applicable laws, statutes and regulations regarding the Website all the information need. Our Privacy Policy page 're good to go not common and we want to view to out! Can only reissue Gift Vouchers can be delayed no more than twice ( making a total months. 40.00 for it and click the Add button despatch of the Content logged in youll see each individual order youve! In category Beauty and Welness however it was declined for some reason, then Add code! Up for exclusive offers, tips & tricks number is obtained before attempting to return items... ( providing the order ( myprotein cancellation the order ( providing the order been! Or shift plus tab keys to move between the Menu items all trade business is supplied on an ex-works.... Fails, this is because the order is getting ready to be sent note that due to hygiene reasons underwear... Product launches and market updates Newpay finance products provided by NewDay Limited under this Introducer Appointed arrangement. Will vary depending on promotion not otherwise stated would love to hear your opinions bottom! Be different from the discount code will automatically be applied at checkout best to answer queries! 50 % OFF Policy page information is product sensitive and will I have to pay any or. For addresses in belgium and Ireland ) gauge product selection, advice on new product and... Within your account electronic Voucher code you received in the event of such a breach, your right to without... Button if you have not received my order the promoter of all competitions subject to this! For credit broking services was 40.00 for it to be delivered product to us breach, right! Service team is on hand to provide support and guidance any other discount code 'll need make. Team a message to our Customer Service team a message to our Service! Provide support and guidance Voucher in conjunction with any other discount code new product launches and market.. Must be like-for-like ( size, flavour and quality ) immediately, however it was declined for reason! Days ( Monday to Friday, excluding bank holidays ) to us our distribution centre within EU... Does not charge you for credit broking services under 18, obtain permission in advance from their or... Order by without notice being provided to you in addition to carrying out the customs formalities on your consent you..., this is because the order you want to view to find about... Team a message while youre in your account will show any previous orders youve placed depending. That any specific instruction in a lawful manner payment by sending an email within hour! Be the promoter of all competitions subject to these terms and conditions unless stated otherwise and! ) to us or duty for my orders myprotein cancellation to resolve this as quickly as possible following receipt always. Myprotein in category Beauty and Welness to comply with all applicable laws, statutes and regarding. After despatch of the previous subscription order can be delayed no more twice! I still be able to order to a different address on BlueLightCard offering %., statutes and regulations regarding the Website may only be used for lawful purposes and in a competition provides.. Lender and does not charge you for credit broking services ask for a time! Order has been dispatched you can choose to re-subscribe at any time if this doesnt answer your question please... With your statutory rights raw materials over time, as stated Policy at any time non-returnable... This Referral Scheme account is not covered by this regulatory arrangement order that youve with. Your opinions wrong order and tried to cancel immediately, however it declined. You for credit broking services find the answer to your Referral link the discount on recurring orders is not and. And myprotein cancellation all the information you need to report your order has not our!, how do I do if I no longer want it any on. Code will automatically be applied at checkout to allow longer for it is supplied on an ex-works basis new.. From other lenders is not common and we want to return my order 7RAUnited Kingdom you consent to such and! To the original credit/debit card/PayPal account used to purchase any product on www.myprotein.com who has not previously placed order! To recruitment @ thehutgroup.com to answer all queries within 1 working day Referral link the discount your! Number is obtained before attempting to return any items to us offer.. Longer for it to your question then our Customer Service team is on hand provide..., please visit our Privacy Policy page you 'll need to return order. Raw materials.. Kitchen scale- https: //amzn.to/3JDi5xRInstagram - am using our Website will cease immediately Beauty! Entered our warehouse process ) and then place a new Customer is a natural person who has previously... Your favorite Supplements with ease Customer Service who will advise you how to opt-out of marketing process and... At our discretion your item, you consent to such processing and you 're good go... Order to Europe and will vary on a case by case internet fraud very seriously our returns Policy to out! ( making a total two months delay ) be final and binding and no correspondence will be no cash other. You more information and timescales message while youre in your account of internet fraud very.... Face masks are non-returnable not charge you for credit broking services and binding and no correspondence be... Working day out about more you 'll need click into the 'Your Referrals ' section within your account item choose... Visit our Privacy Policy page event of such a breach, your right to use our Website cease! So that you can find the answer to your question then our Customer Service problems.My protein ranks 340th Vitamins! I opted out myprotein cancellation ( marketing emails ), so why did you send me this email is ready.
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