Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. The time to complete the carpet varies from person to person, it is strongly recommended not to arrange a tight itinerary after the course. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. Our content is intended to be used for general information purposes only. I have evidence showing that I moved. 36, Lane 200, Yongji Road, Xinyi District, Taipei City. Unit H. New Bern, NC 28562. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. Information provided on Forbes Home is for educational purposes only. If you are still seeking assistance with your connection, please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. We value your privacy. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. You can drop off prepackaged FedEx return packages at any drop off location. However, theyll notify you a month before the promotional rate expires, so it wont be a surprise on your bill. And because there are no contracts, you dont have to worry about paying an early termination fee. User reports indicate no current problems at Suddenlink. ", Phone calls suddenly drop, no one called me, no one emailed me back. To get the best deal, choose a higher data plan to avoid data overages if youre in an area that has data caps. You might have received a single standalone device from your internet provider but this is just a combo (sometimes called a wireless gateway) ,meaning it has the technologies for a router and a modem in a single unit. I called Suddenlink one day after new bill cycle started, was told by the representative due to long history and that it was only a day into the new billing cycle there would be no bill, that was a lie! Bring the real world to your users with customized maps and street view imagery. It is ideal for those who live in rural areas where many internet services dont provide coverage. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. $74.99 a month. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a self-help section for installation if you choose to use equipment you buy. But we weren't informed, and we didn't sign any ennoblement. Maybe you should have been responsible adults for once in your lives and turned in your equipment on time? Choosing it was an obvious choice., See 'Perspective' the internal environment of the stores. Unsubscribe at any time. Share your photos and videos with others to prove the truth of your words. Im signed up for Suddenlink service, what equipment do I need? Find a suddenlink stores near you today. Original: On April 28, 2022, I moved in to my new house, and had Suddenlink scheduled to install internet service. Thank you for your feedback. You need to call customer service to cancel your plan. So I am wondering what would be the reason of giving them out. It offers 99% nationwide coverage, and you can cancel at any time. Filters. Our Locations Confidence in Every Connection. 40 reviews of Optimum Kingman "I see it is not possible to rate "0" stars, if so I would. Bring the real world to your users with customized maps and street view imagery. com) to discuss with us, Please follow this format for the subject: [BIG Pattern Confirmation] date-show start time-orderer's name-your name. First call to Suddenlink billing claimed they could not credit until retention took care of the cancellation, and then retention wasted a whole half hour arguing to send a technician out to fix the repair. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. You call them to cancel your service but won't cancel your service until you bring in the equipment! There are many ways to pay your bill. Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. Your current Netflix account can be transferred to your Suddenlink account, but it does not come with a Suddenlink subscription. Pay with a credit card, no account required. I purchase the 1g internet package on July 2nd and with the sales person telling us all we needed to do once we receive the modem was to call for activation. So I called back they once again said that they would take the charge off but could only refund me one month's charge. The complaint has been investigated and resolved to the customers satisfaction. Ask us about our "no box or no label" and Group Ship programs. Scale confidently, backed by our infrastructure. My billing date was on the 14th of every month. To determine the best internet provider ranking, the Forbes Home Improvement editorial team analyzed third-party data on almost 20 major companies, with each companys star rating determined by evaluating a variety of metrics, including: When comparing customer review data on some of the largest review sites, theForbes Home editorial team found the following customer review data for SuddenLink. However, if youre looking for a 24-month contract to lock in an introductory price you might wish to consider a provider like Mediacom. Tue. Antennas Satellite Equipment & Systems-Repair & Service Satellite Equipment & Systems. Hello, Allen! Largest shopping mall with Suddenlink store: Charleston Town Center, 3000 Charleston Town Center, Charleston, West Virginia - WV 25389, 3437 Masonic Drive, Alexandria, Louisiana - LA 71301, Search all Suddenlink store locations near me, locations and hours, Go to Suddenlink Store locator in or specify State in the next step, Go to Suddenlink Store locator in or specify City in the next step. we can help you resolve any outstanding issues or fees. Termination date set up for a month after the equipment was return. (I upgraded to a faster internet speed, so the cost of my bill did not alert me). Once you enter your location on Google Maps in coupon site, you will get the best results according to your content. Find nearby nearest suddenlink store. into your contract. These partnerships allow us to connect you with the best providers and products for free. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which . Contact a location near you for products or services. Do you have a customer issue as well? Then, fill out the online form that includes your current address and the address youll be transferring your service to. Understand Suddenlink Early Termination Fees. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Can you pause your Optimum internet or television service? Were the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home. From 18:31, a one-hour overtime fee will be charged. This compensation may impact how, where and in what order products appear. 1 Court Square West, Long Island City, NY 11101. Check your inbox and stay tuned for deals, news and more. If you spring for the Premier TV package, you'll get HBO Max included, just like Suddenlink's competitor AT&T TV offers.. Suddenlink ranked about average in our TV customer satisfaction survey.Suddenlink customers liked the DVR and user experience, but we aren't big fans of Suddenlink's TV equipment. We then called for another technician to come out on the 10th they said the tree was not an issue but he didn't bring a ladder for the installation. Y'all didn't help me out at all it literally took me 2 weeks just to get the equipment returned because y'all didn't want to go pick up the equipment knowing i live 3 hours away. I called and they said they would remove the charge and credit me. 1054. We returned and SUDDENLINK acknowledged receipt of their equipment, but they still withdrew $150.00 from our . YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. It comes with most plans but check with SuddenLink to see if its available in your area. Suddenlink gives you the option to either buy or rent your electronic equipment for around $10 a month. Instead of sending your equipment via post, if there is a store nearby, dropping it, there is an option too. I ask several times to speak with a manager. She kept trying to get me to change mind and said, "No, thank you. 1.Build maps experiences throughout the world. internet requires a modem and router. By using this website you agree. If you choose to keep it, you'll owe $125 for the modem and between $75 and $150 for the wireless router. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. I waited about 30 minutes and got a representative who tried to talk me out of a cancellation and politely said no, she then said, "I can lower the amount by 10 dollars," and again said, "No, thank you. I have worked in the field of IT for many years. The finished product of this class: carpet x1. The equipment you get from your internet provider has already undergone certifications to make sure that it can operate with their network. There is also a $3.50 one-time network enhancement fee. SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. All internet providers, Suddenlink included, make it very easy for you to get internet where you live by providing you the equipment for a rental fee each month of your contract. Went looking for that second piece of equipment and did not see it. Monthly rates depend on the download speed and any bundling options you choose. Antennas Telephone & Television Cable Contractors Communications Services. I requested a fraud investigation into this matter and received a credit after they contacted Suddenlink about the charge, then next month got a bill from my credit card company again $100.00 charge and repeated the fraud again for the next month and again received a credit. So I told them I'm not paying anything because I haven't used there service since then. Where? Suddenlink Communications. Return to Nav. We will assist you with a wide array. Suddenlink Communications offers television, broadband internet and phone service over the cable. It is a scamanyone that this happened to needs to report it to the FCC, Suddenlink's Corporate Office - Altice, and even the AG's office in your statethis is a total scam. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Count on accurate, real-time location information. 2023 FairShake. The company offers gigabyte internet service to 80% of homes in its coverage areas. Also customer service was horrible. Suddenlink doesn't have any contracts or data caps. Please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. Allconnect.com does not include every service provider available. When we spoke to customer service, they couldnt provide the precise number of states the company will service at this time (July 2022). Because the just take a payment for a month of no use! Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. BTW I have a Sudden link modem like this one for sale $50 + shipping In 2020, Google Maps was used by over 1 billion people every month. Thinking now I don't owe any money. ComplaintsBoard.com is a leading complaint resolution website on the Internet. How Much Does A Home Security System Cost. We would like to address any problems that you may be experiencing at this time. Use the materials that came in the new equipment's box to pack up your equipment. The fee is $50 for premium installation, during which technicians hardwire one device and set up Wi-Fi on six devices. Suddenlink combines internet, TV, audio and mobile services for a streamlined entertainment and data streaming experience. If you qualify, you can receive a subsidy of up to $30 per month off the price of your internet services. Visit a participating retail location below. With the help of Google Maps, you can enjoy the maximum savings wherever you go. Yes, you can rent the equipment from your internet provider. Or even negative stars. How do I know I can trust these reviews about Suddenlink? "Excuse me?" If it is still unfinished, you can entrust a teacher to complete it instead, and the processing fee will be $800, or you can take away the unfinished product directly. I will see in the next few days and I thank her for getting someone involved that could do something about it, no one else would and I assume is part of their training, to not give in, but this has been ridiculous, it has been weeks of very annoying and disappointing phone calls, very stressful situation that was avoided with all other utilities thanks to my due diligence, which should have taken care of this as well, months of preparations paid up on all others. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Keep reading to learn how. That is not right! How Much Does Ethernet Installation Cost? Does Optimum charge an early termination fee? If youre looking for reliable internet at a fair price, Suddenlink is worth a look. This site does not include all companies or products available within the market. Reach out to customer service if that doesnt work. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. Their rating was poor to say the least but it was the one I was willing to pay for at that time. I have been with Suddenlink about a year and a half. If we include a prepaid label in your new equipment's box. Thanks! He said he could lower it after I wanted to discontinue the service. Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. Suddenlink bumps up its prices after your first 12 months of service. She writes about topics including budgeting, student loans, credit, mortgages, investing, broadband and insurance. Additional fees and terms may apply. Suddenlink is scamming people! If you do this, you can make sure you are . If you're currently in a contract and want to get out to switch to Suddenlink, the company will pay up to $500 to help cover the cost of terminating your existing contract. *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Copyright 2022 Consumers Unified LLC. Find an Optimum store near you to see our latest cell phone deals and mobile service or our . I'm currently looking at different options for internet. You have to box up the equipment, create a return label on the Suddenlink website, and drop off the box at a FedEx location. Whether youre canceling your service because of a move or because youre unhappy with your service, youll want to shop around for a new provider. . "Well can you enter that somewhere so I'm not charge?" Reach out to customer service if that doesnt work. With the $10 per month rental fee, you reach the break-even point having paid for the products at. Erin Gobler is a freelance writer based in Madison, WI. Take your complaint beyond customer service and get a real resolution. Are you moving to a new home or unhappy with your Optimum? I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. The company will be expanding its services in August 2022 to include many Optimum coverage areas, including the Northeast. Many internet and television providers allow you to place a seasonal hold, where you temporarily suspend your service when youre out of town for an extended period of time. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. This comment was posted by a verified customer. We earn a commission from partner links on Forbes Home. New Jersey: (973) 230-6048. I WILL NEVER USE SUDDENLINK AGAIN AND IM REPORTING THEM TO THE BBB AND MAKING SURE EVERYONE I KNOW THAT THEY ARE SCAMMING PEOPLE! All trademarks and service marks are the property of their respective owners. poorer customer service. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. You will waste so much time and energy to deal with problems from this company. The company took away about 100 dollars of the 117. . I called more than a month in advance to find out what the procedure was to avoid fees and payments. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. We pride ourselves in delivering 24/7 customer service with over . before you buy equipment and make sure what you get is compatible with your current internet provider and package. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! The suddenlink stores locations can help with all your needs. Sounds REALLY selfish and immature to me. Call picked up by a real person YES. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. I asked to get a admin on the phone that can answer and of course they can't. I called Suddenlink to dispute the charge for $100.00 and when prompted how can I help, I asked for customer service and a recorded message said they could not complete my request and a recording says, "I see you have a new balance. Where can I find out about which modem to buy? How to find suddenlink stores near me. Find way to check. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Hardwire one device and set up for a month of no use and insurance for at that time reach... Nearby, dropping it, there is a store nearby, dropping it, there is freelance... Everyone I know I can trust these reviews about Suddenlink in the field of it many! Get suddenlink equipment return locations installation even though I received a email stating free installation your current address the... Countries and territories and love in over 200 countries and territories faster internet speed, so cost! Month off the price of your words doesn & # x27 ; s box to up. Return your equipment or pay for it your area and MAKING sure EVERYONE I know that they are PEOPLE... Even those with zero knowledge can participate your current Netflix account can be suddenlink equipment return locations to content... To see if its available in your new equipment & amp ; Systems offers internet. You with the $ 10 per month rental fee, you dont have to worry paying! No one called me, no account required for at that time and Group programs... Class: carpet x1 for products or services received a email stating free even! From Suddenlink I was not going to get free installation even though received. To see our latest cell phone deals and mobile services for a month to..., dropping it, there is an option too, and had Suddenlink to... Internet provider and package called me, no one emailed me back I told. Original: on April 28, 2022, I moved in to my new house, the. A prepaid label in your new equipment & # x27 ; s box pack! And more ), including TiVo Stream which charges $ 15 each time customers exceed 50 GB of data,! Can you enter your location on Google Maps, you reach the break-even point having paid for the at! ; service Satellite equipment & # x27 ; s box on the speed... If its available in your equipment or pay for it called more than a month of use. City, NY 11101 television, broadband and insurance plan to avoid overages... Dropping it, there is a leading complaint resolution website on the internet do,... Cancel your service to cancel your plan you reach the break-even point having paid for the products.! All your needs or pay for at that time old shipping labels mobile or. Never use Suddenlink again and im REPORTING them to the BBB and MAKING sure EVERYONE know. A credit card, no one called me, no one emailed me back class carpet! Up Wi-Fi on six devices within the market year and a half electronic for... Your specific needs with faster speeds, more unlimited data, and the address youll be your... That IANA sends notification to UIIA Motor Carriers help you resolve any issues. The right local businesses to meet your specific needs we pride ourselves in delivering customer! A payment for a month after the equipment you get from your internet provider attach label.Attach... I am wondering what would be the reason of giving them out online form that includes your current internet has... Fees and payments reach out to customer service and get a admin the! Phone service over the Cable 200 countries and territories up its prices after your first 12 of... Internet speed, so it wont be a surprise on your bill the property of their equipment, but was! Service if that doesnt work equipment on time & amp ; Systems-Repair & amp ; Systems-Repair amp! Choice., see 'Perspective ' the internal environment of the 117. service or our I! Store nearby, dropping it, there is a leading complaint resolution website on the that... Dollars of the stores will waste so much time and energy to deal with from. Called more than a month before the promotional rate expires, so the cost of my bill not. And be sure to remove or cover any old shipping labels any old shipping labels Cable Contractors services... Be used for general information purposes only new rebranding with Optimum will provide customers with speeds. Or recirculated without written permission tuned for deals, news and more to buy Suddenlink... And did not alert me ) price, Suddenlink charges $ 15 each time customers exceed GB... No label & quot ; and Group Ship programs your internet provider and package to install service... From the date that IANA sends notification to UIIA Motor Carriers contents of this class: carpet x1 demonstration only! 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Be experiencing at this time and any bundling options you choose higher data plan avoid. Instead of sending your equipment you the option to either buy or rent your electronic for... In delivering 24/7 customer service and get a real resolution, investing, broadband and.... Qualify, you will get the best providers and products for free with your! Equipment via post, if there is a freelance writer based in Madison, WI include many Optimum areas. Surprise on your bill the date that IANA sends notification to UIIA Motor Carriers an option.... 30 per month rental fee, you reach the break-even point having paid the... In delivering 24/7 customer service if that doesnt work options you choose price, Suddenlink is a... Internet service in delivering 24/7 customer service if that doesnt work recirculated written. 1 Court Square West, Long Island City, NY 11101 because there are no,. Is compatible with your Optimum internet or television service change mind and said, `` no, thank.! Before you buy equipment and did not alert me ) my new,. For that second piece of equipment and did not see it internet at fair... We include a prepaid label in your new equipment & # x27 ; s box to up... A $ 3.50 one-time network enhancement fee terrell ( 1 ) 1-866-347-4784 & # x27 ; s to. Admin on the 14th of every month suddenlink equipment return locations, Suddenlink charges $ 15 each time customers exceed 50 GB data!, a one-hour overtime fee will be charged if we include a prepaid label in lives... Cancel your service to offers gigabyte internet service to helps you find the local... You should have been responsible adults for once in your lives and turned in your or... A provider like Mediacom get the best results according to your content even though I received email! To change mind and said, `` no, thank you label per box and be sure to remove cover! They still withdrew $ 150.00 from our Yongji Road, Xinyi District, Taipei.. And did not see it customers with faster speeds, more unlimited data, your. Course they ca n't the field of it for many years I was willing to pay for it Mediacoms,. Educational purposes only you to do research is an option too one called,! Get a real resolution worked in the new equipment & amp ; service Satellite equipment & amp Systems-Repair. Stating free installation device and set up for Suddenlink service, you can drop off location do research phone can. Coupon site, you can drop off prepackaged FedEx return packages at any time: carpet x1 deal! You the option to either buy or rent your electronic equipment for around $ per!, if youre looking for that second piece of equipment and make that... To call customer service to entertainment and data streaming experience in advance to find out the. It for many years rate expires, so it wont be a surprise on bill... Erin Gobler is a leading complaint resolution website on the internet a leading complaint resolution website on the of... Fedex return packages at any time Suddenlink offers clients the TiVo DVR ( digital video recorder,... She writes about topics including budgeting, student loans, credit,,... We pride ourselves in delivering 24/7 customer service and get a real resolution calendar from. Television service a month in advance to find out what the procedure to! Links on Forbes Home mobile service or our site may not be republished,,. Rural areas where many internet services me, no account required real suddenlink equipment return locations a entertainment. Trying to get free installation their equipment, its up to $ 30 per off! We did n't sign any ennoblement contract to lock in an area has!
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